Why It Is Important to Improve Our Consultation Skills

  • Safe, efficient, and effective healthcare.
  • Understanding patients’ problems.
  • Improving communication leads to better patient outcomes.

Barriers of Effective Consultation

  • The doctor
  • The patient
  • The place
  • The system

Essential Skills for Effective Consultation

  • Verbal
  • Non-verbal

The Consultation in Special Situations

  • Age groups
  • Handicapped
  • Mental instability
  • Angry patient
  • Bad news